.pss-crm-center{display:block}.pss-crm-stats{margin:18px 0}.pss-crm-filter{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:18px 0;padding:14px;border:1px solid #dbe3ef;border-radius:14px;background:#f8fafc}.pss-crm-filter input,.pss-crm-filter select{min-height:44px;padding:10px 12px;border:1px solid #cbd5e1;border-radius:10px;background:#fff;color:#0f172a}.pss-crm-filter input{flex:1 1 280px}.pss-crm-profile{margin:18px 0;padding:18px;border:1px solid #cbd5e1;border-radius:16px;background:#fff}.pss-crm-profile-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.pss-crm-profile-head h3{margin:3px 0}.pss-crm-profile-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:16px}.pss-crm-profile-grid>div{padding:13px;border-radius:12px;background:#f8fafc;border:1px solid #e2e8f0}.pss-crm-profile-grid small{display:block;color:#64748b}.pss-crm-profile-grid strong{display:block;margin-top:4px;color:#0f172a}.pss-crm-badge{display:inline-flex;padding:5px 9px;border-radius:999px;font-size:.78rem;font-weight:800;white-space:nowrap}.pss-crm-badge.is-new{background:#dbeafe;color:#1d4ed8}.pss-crm-badge.is-returning{background:#ede9fe;color:#6d28d9}.pss-crm-badge.is-vip{background:#fef3c7;color:#92400e}.pss-crm-order-links{margin-top:14px}.pss-crm-order-links a{display:inline-block;margin:4px 3px;padding:4px 7px;border-radius:8px;background:#eff6ff}.pss-crm-table td{vertical-align:middle}@media(max-width:800px){.pss-crm-profile-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.pss-crm-profile-head{flex-direction:column}}@media(max-width:520px){.pss-crm-profile-grid{grid-template-columns:1fr}.pss-crm-filter>*{width:100%}.pss-crm-filter .btn{justify-content:center}}
.pss-crm-quick-actions{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}.pss-crm-detail-columns{display:grid;grid-template-columns:minmax(280px,.85fr) minmax(360px,1.15fr);gap:18px;margin-top:18px}.pss-crm-editor,.pss-crm-timeline{padding:16px;border:1px solid #dbe3ef;border-radius:14px;background:#f8fafc}.pss-crm-editor h4,.pss-crm-timeline h4{margin:0 0 14px}.pss-crm-editor label{display:block;font-weight:700;margin:10px 0 6px}.pss-crm-editor textarea,.pss-crm-editor input[type=text],.pss-crm-editor input:not([type]){width:100%;box-sizing:border-box;padding:10px;border:1px solid #cbd5e1;border-radius:10px;background:#fff;color:#0f172a}.pss-crm-editor .btn{margin-top:12px}.pss-crm-tag-options{display:flex;gap:8px;flex-wrap:wrap;margin:8px 0}.pss-crm-tag-options label{margin:0;padding:7px 10px;border:1px solid #cbd5e1;border-radius:999px;background:#fff;font-weight:600}.pss-crm-timeline-item{display:grid;grid-template-columns:145px 1fr;gap:12px;padding:12px 0;border-bottom:1px solid #dbe3ef}.pss-crm-timeline-item:last-child{border-bottom:0}.pss-crm-timeline-item>span{color:#64748b;font-size:.86rem}.pss-crm-timeline-item strong,.pss-crm-timeline-item small{display:block}.pss-crm-timeline-item small{color:#475569;margin:3px 0}.pss-crm-timeline-item a{font-size:.88rem}@media(max-width:900px){.pss-crm-detail-columns{grid-template-columns:1fr}}@media(max-width:560px){.pss-crm-timeline-item{grid-template-columns:1fr;gap:4px}}

.pss-bi-dashboard{display:block}.pss-bi-kpis{margin:18px 0}.pss-bi-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:18px}.pss-bi-panel{padding:18px;border:1px solid #dbe3ef;border-radius:16px;background:#fff}.pss-bi-panel h3{margin:0 0 16px;color:#0f172a}.pss-bi-bars{display:grid;gap:12px}.pss-bi-bar-row{display:grid;grid-template-columns:78px minmax(90px,1fr) auto auto;gap:10px;align-items:center}.pss-bi-bar-row>span{font-weight:700;color:#334155}.pss-bi-bar-row>div{height:10px;border-radius:999px;background:#e2e8f0;overflow:hidden}.pss-bi-bar-row i{display:block;height:100%;border-radius:999px;background:#2563eb}.pss-bi-bar-row strong{font-size:.9rem;color:#0f172a;white-space:nowrap}.pss-bi-bar-row small{color:#64748b;white-space:nowrap}.pss-bi-ranking{display:grid;gap:8px}.pss-bi-ranking>div{display:grid;grid-template-columns:32px minmax(0,1fr) auto;gap:10px;align-items:center;padding:10px;border-radius:12px;background:#f8fafc;border:1px solid #e2e8f0}.pss-bi-ranking b{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#dbeafe;color:#1d4ed8}.pss-bi-ranking span strong,.pss-bi-ranking span small{display:block}.pss-bi-ranking span small{color:#64748b;margin-top:2px}.pss-bi-ranking em{font-style:normal;font-weight:800;color:#0f172a;white-space:nowrap}.pss-bi-note{margin:18px 0 0;padding:12px 14px;border-radius:12px;background:#eff6ff;color:#1e3a8a}@media(max-width:900px){.pss-bi-grid{grid-template-columns:1fr}}@media(max-width:620px){.pss-bi-bar-row{grid-template-columns:70px 1fr}.pss-bi-bar-row strong,.pss-bi-bar-row small{grid-column:2}.pss-bi-ranking>div{grid-template-columns:30px 1fr}.pss-bi-ranking em{grid-column:2}}

.pss-crm-profile-status{display:flex;gap:10px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.pss-customer-score{display:inline-flex;align-items:baseline;gap:3px;padding:7px 10px;border-radius:12px;background:#eef2ff;color:#3730a3}.pss-customer-score b{font-size:1.25rem}.pss-customer-score small{font-weight:700}.pss-customer-score.is-excellent{background:#dcfce7;color:#166534}.pss-customer-score.is-strong{background:#dbeafe;color:#1d4ed8}.pss-customer-score.is-growing{background:#fef3c7;color:#92400e}.pss-customer-score.is-new{background:#f1f5f9;color:#475569}.pss-customer-score.compact{padding:5px 8px}.pss-customer-score.compact b{font-size:1rem}.pss-score-breakdown{display:grid;grid-template-columns:1.2fr repeat(4,1fr);gap:10px;align-items:center;margin:16px 0;padding:13px;border:1px solid #dbe3ef;border-radius:14px;background:#f8fafc}.pss-score-breakdown span{display:flex;justify-content:space-between;gap:8px;color:#475569}.pss-score-breakdown b{color:#0f172a}.pss-alerts-panel{margin:18px 0;padding:18px;border:1px solid #dbe3ef;border-radius:16px;background:#fff}.pss-alerts-panel .card-head h3{margin:0}.pss-alert-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:15px 0}.pss-alert-summary a{padding:14px;border-radius:13px;background:#f8fafc;border:1px solid #e2e8f0;text-decoration:none}.pss-alert-summary b,.pss-alert-summary span{display:block}.pss-alert-summary b{font-size:1.45rem;color:#0f172a}.pss-alert-summary span{color:#475569}.pss-alert-lists{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.pss-alert-lists article{padding:14px;border-radius:13px;background:#f8fafc;border:1px solid #e2e8f0}.pss-alert-lists h4{margin:0 0 10px}.pss-alert-lists a{display:block;padding:9px 0;border-bottom:1px solid #e2e8f0;text-decoration:none}.pss-alert-lists a:last-child{border-bottom:0}.pss-alert-lists a strong,.pss-alert-lists a span{display:block}.pss-alert-lists a span{font-size:.84rem;color:#64748b;margin-top:2px}@media(max-width:900px){.pss-score-breakdown{grid-template-columns:1fr 1fr}.pss-alert-lists{grid-template-columns:1fr}}@media(max-width:620px){.pss-alert-summary{grid-template-columns:1fr}.pss-score-breakdown{grid-template-columns:1fr}.pss-crm-profile-status{justify-content:flex-start}}

.pss-forecast-grid{display:grid;grid-template-columns:minmax(280px,.8fr) minmax(360px,1.2fr);gap:18px;margin-top:18px}.pss-forecast-card,.pss-recommendations-panel{padding:18px;border:1px solid #dbe3ef;border-radius:16px;background:#fff}.pss-forecast-card{background:linear-gradient(135deg,#eff6ff,#fff)}.pss-forecast-card small{color:#64748b;font-weight:700}.pss-forecast-card h3{margin:3px 0 14px}.pss-forecast-card>strong{display:block;font-size:2rem;color:#0f172a}.pss-forecast-card p{color:#475569}.pss-forecast-meta{display:flex;gap:10px;flex-wrap:wrap}.pss-forecast-meta span{padding:6px 9px;border-radius:999px;background:#dbeafe;color:#1e40af;font-weight:700;font-size:.85rem}.pss-recommendations-panel h3{margin:0 0 14px}.pss-recommendation-list{display:grid;gap:9px}.pss-recommendation-list a{display:grid;grid-template-columns:36px 1fr;gap:10px;padding:11px;border:1px solid #e2e8f0;border-radius:12px;background:#f8fafc;text-decoration:none}.pss-recommendation-list a>b{font-size:1.25rem}.pss-recommendation-list strong,.pss-recommendation-list small{display:block}.pss-recommendation-list strong{color:#0f172a}.pss-recommendation-list small{color:#64748b;margin-top:3px}@media(max-width:900px){.pss-forecast-grid{grid-template-columns:1fr}}